Heats in winter. Cools you in summer
Purifies all year round
Captures gases and 99.95% of pollutants. For a healthier home.
Connects to the MyDyson™ app.
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Get 10% off for your first order
Use above code to get 10% 0FF for your first order when checkout
Delivery update
We are currently experiencing delays in shipping orders. We appreciate your patience and understanding as we work to dispatch your items as quickly as possible.
Delivery timings
Current Standard delivery timeline estimates from dispatch are:
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You will receive confirmation by email once your delivery is dispatched which will include the third-party tracking details of your order.
If you have ordered multiple items, they might be dispatched separately depending on the availability of the different items.
You will receive confirmation by email once your delivery is dispatched which will include the third-party tracking details of your order.
Shipping fees:
Shipping Method Over $89 Under $89
Standard delivery Free $10
Your order will be delivered by one of our approved logistics partners.
If you’re not home to receive your order
If no-one is in when the courier attempts delivery, the driver will leave a calling card with instructions on what to do. You are able to choose Safe Drop as a delivery option however this is done at your own risk.
We reserve the right not to deliver an order if we believe the address is not secure (e.g. a communal postal address or PO Box where your item will not fit). If this impacts your order, we’ll notify you as soon as possible
Returns information
Product Returns
If you have an issue with your Dyson machine, please contact Customer Care on 1800 239 766 between 8am to 6pm (AEST) Monday to Friday, or 8am to 5pm (AEST) Saturday.
Dyson 45 day Money Back Guarantee
If you change your mind about your order, you can cancel within 45 days of receiving your machine(s) with our Dyson Money Back Guarantee. You can return your machine in the following ways:
Contact Customer Care on 1800 239 766 between 8am to 6pm (AEST) Monday to Friday, or 8am to 5pm (AEST) Saturday for an Australia Post pre–paid tracking label to attach to your item, then simply take it into your Local AU Post Office who will arrange free return delivery
Drop your machine off at your nearest Dyson Service Centre
If you have purchased your machine as part of a Bundle, you can return items individually. However, if you change your mind and do not return everything included in your bundle purchase, your refund will exclude the value of any items you are keeping. These values are based on the item’s individual price on Dyson.com.au at the time you place your order.
Please read the full 45 day Money Back Guarantee Terms and Conditions.
